FAQs

Yes, you have the flexibility to personalize your perfect vehicle using the Reserve Now option in our Build & Price tool. Subject to available units in Canada.

The Reserve Now button is only available for units available in Canada. You can contact your selected dealership for further information on available vehicles.

Yes, you have the option to conveniently submit an online reservation for your vehicle and its accessories at your preferred Nissan dealership.

Head to nissan.ca, select your preferred dealership, customize your vehicle, and submit a 100% refundable deposit. You'll receive an email confirmation of your reservation. When your vehicle is ready for pickup, your chosen dealer will get in touch to schedule a convenient pickup time and finalize the purchase of your vehicle.

Yes, if you wish to modify your vehicle's specifications, you will need to cancel your current reservation and initiate a new reservation using the Reserve Now option in the Build & Price tool.

Yes, you can cancel your online reservation at any point (prior to signing a purchase and sale agreement with a dealer) and receive a full refund.

Upon placing your online reservation, you will promptly receive a confirmation of reservation received email. We will keep you informed with regular updates on your vehicle's production/ shipping progress. Once your vehicle is ready for delivery, a dealer will get in touch to assist you in finalizing your purchase.

You'll get an online reservation number in your confirmation email once the process is complete. Alternatively, you can find it in your Owner's Portal Dashboard.

Yes. You don't require to opt-in any Marketing emails to place an online reservation.
You can also opt-out at of Marketing emails any point. This will not impact your online reservation, or notifications of your reservation.

You'll receive reservation status updates via email and can track your reservation in your Owner's Portal Dashboard. When your vehicle is ready for pickup at your chosen dealership, they will contact you to arrange the details.

The selected dealer will contact you to schedule a pickup time for your new Nissan vehicle.

For questions regarding your online reservation, please contact the dealer you submitted your online reservation to. For other inquiries about the program, you can contact our Customer Care Centre at 1-800-387-0122

Yes, you'll need to reach out to your chosen dealership to arrange any updates related to another dealership.

After configuring your vehicle, you will be offered alternative choices or the option to reserve a custom build. Your dealer may also get in touch with you regarding other available options.

You can start by selecting Build & Price at the top of the homepage on Nissan.ca

You will pay your deposit at the time you submit your online reservation and your dealer confirms availability of the vehicle you have selected. Remember – your deposit is fully refundable (prior to signing a purchase and sale agreement with a dealer)  and you are free to make changes at any time until you confirm your reservation with your dealer. You can pay via credit cards.