Frequently Asked Questions

Can I customize my vehicle?

Yes, you have the flexibility to personalize your perfect vehicle using the Reserve Now option in our Build & Price tool. Subject to available units in Canada.

Why can I not click on the Reserve Now button?

Can I place an online reservation for a vehicle through any Nissan dealership?

How do I place my online reservation?

Can I change my reserved trim/configuration at any time?

If I cancel my online reservation, will I be refunded?

When can I expect to be contacted regarding my online reservation?

How do I find my online reservation number?

Can I opt out of Nissan Marketing emails and keep my online reservation?

When will my Nissan arrive?

Will I be able to pick it up from a dealer?

Who do I contact if I have questions about my online reservation?

I have moved. Can I change the dealership my Nissan is delivered to?

What happens if the vehicle I want is out of stock/unavailable?

How do I start configuring my car?

When do I need to pay the fee for my online reservation and what payment methods are accepted?